Find answers to common questions about pricing, pickup instructions, flight delays, luggage, booking, and airport transportation with Toplink Limo. If you need additional assistance, please contact us through our online form, and our team will be happy to help.
Question 1: How much does a limo to or from Toronto Pearson Airport cost?
Answer: The cost depends on your pickup or drop-off location, the vehicle you choose, and your travel direction. Our airport limo rates are calculated per vehicle, not per passenger. You can use our fare calculator or contact us directly for an exact quote.
Question 2: Are your Pearson Airport limo rates charged per person or per vehicle?
Answer: Our rates are charged per vehicle. This makes our airport transportation service a convenient option for individuals, families, and groups traveling together.
Question 3: Do you track flight delays and early arrivals?
Answer: Yes. We monitor flight status in real time so we can coordinate your pickup based on your actual arrival time at Toronto Pearson Airport.
Question 4: Where do I meet my chauffeur at Toronto Pearson Airport?
Answer: For Terminal 1 pickups, meet your chauffeur at the ground level at Door A. For Terminal 3 pickups, go to the ground level at Door B, Post 7. Your driver will also contact you after landing with pickup details.
Question 5: What is your cancellation policy?
Answer: We understand that travel plans can change. In emergency situations, you may cancel your ride without charge if you notify us at least 2 hours before the scheduled pickup time. For regular cancellations, we offer a full refund provided the cancellation is made before the driver arrives at the pickup location or begins traveling to your pickup location. If the driver has already traveled more than halfway to the pickup location, the full fare will apply.
Question 6: How much luggage can your vehicles accommodate?
Answer: Luggage capacity depends on the vehicle selected. Our fleet includes sedans, SUVs, stretch limousines, passenger vans, and minibuses to suit different passenger and luggage requirements. If you are traveling with extra luggage, let us know when booking so we can recommend the right vehicle.
Question 7: Do you offer Pearson Airport transportation for groups?
Answer: Yes. We offer group airport transportation with larger vehicles such as passenger vans and minibuses, making travel easier for families, corporate groups, and event transportation.
Question 8: Do you provide airport limo service 24/7?
Answer: Yes. Our Toronto Pearson Airport limo service is available 24 hours a day, 7 days a week, including early morning departures and late-night arrivals.